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Returns

How do I return my item?

If you are experiencing issues with your purchase please send us an email at CS@reviveIT.ioPlease include: Your order number The E-mail address you want return labels sent to If the product is defective ple

How do I get an RMA number?

Once you have sent in an Email to CS@ReviveIT.io or called us requesting to return an item for a full refund or a warranty repair you will be given an RMA (Return Merchandise Authorization) number. This number

Do you offer returns on products?

We expect that you will absolutely love your purchase, if for any reason that’s not the case, we offer completely FREE returns and no hoops to jump through for the first 30 days. We will provide you with retur

Where do I physically return my product?

The return labels we provide will be valid through any FedEX facility. Just take your package to the nearest FedEX location in your area; print out the label we provide, tape it to the box and hand it over to F

How long does it take to get my refund?

You will receive a 100% full refund up to 1 business day after receiving your package. Once your item gets delivered our scrappy young processing team will go through the contents, verify everything is there, t

Where is my return label located?

All of our prepaid return labels are sent electronically to the E-mail address we have access too. (Usually the Email used when making the initial purchase).If you would like a return label sent to an alternati